Accessible health care — anytime, anywhere.

Your health and safety is our top priority, and we want you to get the care you need in a way that's convenient and comfortable for you. 

Here’s where to go when you need help.

Your symptoms or conditions — as well as locations and costs — can determine your best destination for care.

Virtual Medicine

Virtual Health


Convenient, at-home care
for minor illnesses

  • Cold
  • Flu
  • Earaches
  • Or when you can’t see your doctor
Estimated Cost


Hours of Operation


Doctor's Office

Doctor’s Office


Routine checkups, chronic care

  • Cold and sinus symptoms
  • Stomach problems
  • High blood pressure
  • Behavioral health issues
  • Other chronic conditions
Estimated Cost


Hours of Operation

Business hours (generally)

Urgent/Express Care

Urgent/Express Care


Urgent but not life-threatening

  • Headaches/migraines
  • Asthma/breathing conditions
  • Flu and colds
  • Urinary tract infections
Estimated Cost


Hours of Operation

Mornings, evenings, and weekends

Emergency Room

Emergency Room (ER)


Serious, life-threatening, or involving severe pain

  • Difficulty breathing
  • Chest pain
  • Uncontrolled bleeding
  • Severe injury
  • Stroke symptoms*
Estimated Cost


Hours of Operation


To find an in-network care option that’s right for you,

log in.

To find out more about the virtual health options available to you, contact your local provider or call the Member Service number on the back of your ID card.
*Numbness or weakness in your face, arm, or leg, especially on one side. Confusion or trouble understanding other people. Difficulty speaking. Trouble seeing with one or both eyes.

Know Where To Go

If you believe you are having a medical emergency and you need immediate treatment, go directly to any hospital emergency room or call 911.

Know your options and your costs

You don’t plan on getting sick or hurt. But when it happens, knowing your options for care can save you time and money.
Watch our one-minute video to learn more about your in-network care options.